Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 06:30 KST
Scheduled
* Date and Time * Feb 20 21:30 - 22:00 UTC * Feb 21 06:30 - 07:00 KST * Duration of downtime: 20 minutes during the maintenance window * Purpose: major version upgrade of the database (bi-yearly) * Service impact * Full outage (APIs will get 5xx errors) during the downtime * Announcements, GDPR will be stopped for an hour beforehand * Affected product: Chat, Desk, and Calls