All services impacted during bi-yearly maintenance

Scheduled Maintenance Report for Sendbird Seoul

Completed

The scheduled maintenance has been completed.
Posted Feb 20, 2024 - 08:00 KST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 06:30 KST

Scheduled

* Date and Time
* Feb 20 21:30 - 22:00 UTC
* Feb 21 06:30 - 07:00 KST
* Duration of downtime: 20 minutes during the maintenance window
* Purpose: major version upgrade of the database (bi-yearly)
* Service impact
* Full outage (APIs will get 5xx errors) during the downtime
* Announcements, GDPR will be stopped for an hour beforehand
* Affected product: Chat, Desk, and Calls
Posted Feb 15, 2024 - 15:44 KST