All Systems Operational
Sendbird Seoul server Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022
Resolved - The servers have returned operational.
Jul 26, 19:24 KST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jul 26, 19:03 KST
Resolved - The servers have returned operational.

When: 9:05 - 10:04a KST July 26 (6:05 - 7:04p PDT July 25; 1:05 - 2:04a GMT July 26)
Impact: Degraded performance of chat messaging features such as push notifications and webhooks. No impact to API and websocket connections.
Cause: RabbitMQ could not create enough connections to support the number of connection requests that were created as a result of instance scale up changes.
Remediation: Reduced number of instances to alleviate the number of connection requests until overall system load returned to standard operational levels. Further investigation is on-going to improve scale up methodology and transparency.

Jul 26, 10:05 KST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jul 26, 09:05 KST