All Systems Operational
Sendbird Seoul server Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Date and Time
* Tue Apr 2nd 22:30 - 22:35 UTC
* Tue Apr 2nd 15:30 - 15:35 PDT
* Wed Apr 3rd 07:30 - 07:35 KST

Duration of downtime: Up to 5 minutes during the maintenance window

Purpose: Major version upgrade of the database (Dashboard)

Impact:
* The Dashboard will be unavailable
* The Desk service will be impacted during the maintenance window, as Desk Agents will be unable to log into Dashboard to handle tickets.

What this means:
* Customers will not be able to access the Sendbird Dashboard. Calls dashboard, Moderation dashboard, and Desk agent dashboard
* Specifically for Desk customers’ users will still be able to create tickets, however agents will not be able to answer tickets during the actual maintenance time. We recommend our customers set working hours within the Dashboard to send auto messages, during the maintenance window
* NOTE: Sendbird Calls, Chat, and Desk services themselves will not be interrupted during the maintenance activity

Posted on Mar 29, 2024 - 04:01 KST
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.