Summary: Sendbird outage When: 12:36 - 1:02a KST July 25 (8:36 - 9:02a PDT July 24; 3:36 - 4:02p GMT July 24) Impact: Sendbird services were unavailable Cause: Increased load in system resources due to a new and unique implementation use-case. Remediation: System resources were scaled up to meet demand and stabilize the region. Follow-up steps include further investigation to identify performance optimizations both within the Sendbird platform and specifically with the relevant use-case.
Posted Jul 25, 2022 - 01:02 KST
We're experiencing an elevated level of API errors and are currently looking into the issue.