Increased API errors
Incident Report for Sendbird Seoul
The servers have returned operational.

Summary: Increased API errors
When: 4:46 - 5:23a KST July 23 (12:46 - 1:23p PDT July 22; 7:46 - 8:23p GMT July 22)
Impact: Increased API errors for all requests
Cause: TBD pending further investigation. Scheduled maintenance to upgrade an internal component required a rollback due to an unexpected issue. Issues were identified post-rollback which subsequently required further remediation.
Remediation: Scheduled upgrade was rollbacked and all instances were recycled at which point services were fully restored.
Posted Jul 23, 2022 - 05:23 KST
We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Jul 23, 2022 - 04:46 KST
This incident affected: Sendbird Seoul server.