Resource affected: AP-2 (Seoul) When: 10:00p - 10:32 KST August 30 (1:00p - 1:32p UTC, 6:00a - 6:32a PDT) Cause: Increased CPU usage due to live event. Customer impact: Degraded product functionality. For example, users may not be able to have joined channels. Countermeasures and Next step: - Set channel member limit to manage impact of live event. - Follow-up with customer to review incident and plan for future events. - Engineering to follow-up to identify proactive changes in advance of future events.
Posted Aug 30, 2021 - 22:30 KST
We're experiencing an elevated level of API errors and are currently looking into the issue.