Date and Time:
- May 27th(Tue) 20:00 - 20:15 UTC
- May 28th(Wed) 05:00 - 05:15 KST
Purpose:
- Removal of outdated data
Affected product/s:
- Sendbird Chat, Desk, and Calls
Service impact:
- Chat: Full outage with 5xx errors for up to 15 minutes during the maintenance window
- Desk, Calls: Partial outage of APIs that using Chat during the maintenance window e.g., authentication, messaging
Posted on
May 16, 2025 - 08:48 KST